Returns & Exchanges

Returns

Due to the handcrafted nature of our jewelry, all sales are final.
We do not accept returns for reasons such as change of mind, personal preference, or sizing.

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Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of delivery with:

Your order number

A brief description of the issue

Clear photos of the item and packaging

We will carefully review the situation and provide an appropriate resolution where applicable.

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Handmade Characteristics

Each piece is delicately handcrafted using freshwater pearls and fine wirework.
As a result, slight variations in shape, size, or color are natural characteristics of handmade jewelry and are not considered defects.

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Shipping Issues

We are not responsible for delays or issues caused by customs clearance, postal services, or incorrect shipping information provided by the customer.

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Questions

If you have any questions regarding returns or exchanges, please feel free to contact us via the Contact page before placing your order.

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