Shipping Destinations
We ship to most countries and regions worldwide, including the United States, the European Union, the United Kingdom, and Asia.
If shipping to your country is unavailable at checkout, please contact us through our Contact page.
Processing Time
In-stock items are usually shipped within 1–3 business days.
Made-to-order items, including items currently shown as out of stock, are usually shipped within 2–4 weeks.
Each piece is carefully prepared, inspected, and packed by hand in Japan.
Shipping Methods
All orders are shipped from Japan using a tracked international shipping service.
We primarily use International Parcel by Japan Post. Depending on the destination, order value, delivery conditions, or current postal restrictions, we may use FedEx, DHL, or another international courier.
Please note that EMS may not be available for certain jewelry containing freshwater pearls due to shipping restrictions.
The shipping method will be selected at our discretion to ensure safe and reliable delivery. If you have a specific shipping request, please contact us before placing your order.
Shipping Costs
We offer free worldwide shipping on all orders.
No minimum purchase amount is required.
Additional charges may apply only when a customer requests a specific courier or an optional delivery service that is not included in our standard shipping arrangements. We will confirm any additional charge before shipment.
Estimated Delivery Time
Estimated delivery times after shipment are generally as follows:
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Japan: 1–2 business days
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Asia: 3–7 business days
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United States, European Union, and United Kingdom: 5–10 business days
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Other regions: 7–14 business days
Delivery times are estimates and may vary depending on the shipping method, destination, customs clearance, local delivery conditions, public holidays, or other circumstances beyond our control.
Duties and Taxes
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.
These charges are not included in the product price and are the responsibility of the recipient unless otherwise stated at checkout.
We are unable to predict or control charges imposed by customs authorities or local carriers.
Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information.
Tracking updates may take some time to appear after the package has been collected by the carrier.
Questions
For any shipping-related inquiries, please contact us through our Contact page.